FAQs

1. Where do you ship?
We currently ship only within the United States. Orders placed outside the US will not be processed at this time.

2. How long does shipping take?
Orders are processed within 1–3 business days. Standard delivery within the US typically takes 5–10 business days depending on your location.

3. Do you offer free shipping?
Yes! We offer free standard shipping on all US orders over $50.

4. Can I track my order?
Absolutely. Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package’s journey.

5. What is your return policy?
We accept returns within 14 days of delivery for unused and unopened products. Please contact our customer service team for instructions before sending any items back.

6. Do you ship to P.O. Boxes?
Yes, we can ship to P.O. Boxes within the United States.

7. Can I change or cancel my order?
Changes or cancellations can be made within 12 hours of placing your order. After this time, your order may already be processed for shipment.

8. How can I contact you?
You can reach us via email at Info@fleurlune.com or through our Contact Us page.